Frequently Answered Questions

Fill out our contact form through the website or shoot us an email at GlassInfo@alphaglassco.com. To streamline and make the process fast and easy, upload any relative measurements & photos to provide you with a preliminary estimate.

Our trained technicians and customer services representatives will do their best to match your window color to what is current with our suppliers. Due to changing energy efficiency code standards, some older Low-E colors (ratings) are no longer available. We will match as close as possible with what is currently available and up to current code standards.

Unfortunately, due to the way the window is designed, in order for it to have its solar efficiency we do have to replace the unit entirely. Double sided (insulated units) are two panes of glass on either side of a spacer creating a seal that filters out heat. If you only replace one side the seal is compromised and the unit will no longer filter heat and will look fogged in between the panes.

Yes,  give us the specifications of what you are looking for. Depending on the material, we may be able to cut in-house or place an order for you. Our residential department will keep you informed with live updates, progress and give you a call as soon as it's ready for pick up. 

Yes! We finance! We offer in-house finance. Ask us how to qualify for our 0% interest program or click our in house finance tab for more information.